Airmega Return Policy
Free Shipping
We offer free ground shipping anywhere in the 48 contiguous U.S. states with a U.S. zip code.
Interested in expedited shipping? Please contact the Customer Service Center at info@cowaymega.com.
30-Day Money Back Guarantee
Please note that all products purchased from Coway USA, Inc. must be returned within 30 days of purchase for a full refund. Coway USA, Inc. will pay for return freight only if the return is a result of our error (incorrect product shipped, product defect, etc.).
Easy Monthly Payments
*Subject to credit approval. Rates from 0-30% APR based on creditworthiness. Offer is subject to change at any time. Previous purchases are ineligible for offer. Qualified customers may choose a 3-, 6-, or 12-month term on purchases. Affirm is only applicable for purchase of an Airmega unit. Credit check may be required. Affirm loans are made by Cross River Bank, a New Jersey-chartered bank, Member FDIC.
Customer Service Helpline
If you have questions please call: 1-800-285-0982
Our Customer Support Center is available from 7 AM ~8 PM CST Monday to Friday.
Coway USA, Inc. Returns Policy
If you wish to return any product purchased from Coway USA, Inc., please contact our toll-free Customer Support Center at 1-800-285-0982 prior to returning your merchandise.
To receive a full refund for an item purchased from Coway USA, Inc., please follow these three steps:
- Call the Customer Support Center to initiate your return and to identify the correct return shipping address and method.
- Package the item(s) to be returned in the original Airmega packaging.
- Send your returned item(s) shipping prepaid to Coway USA, Inc. within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.
Please allow 4-8 weeks for return processing. Products returned to Coway USA, Inc. will receive a full refund and Coway USA, Inc. will pay for the return freight only if the return is a result of our error.
