Airmega Return Policy

Free Shipping

We offer free ground shipping anywhere in the 48 contiguous U.S. states with a U.S. zip code.

Interested in expedited shipping? Please contact the Customer Service Center at info@cowaymega.com.

30-Day Money Back Guarantee

Please note that all products purchased from Coway USA, Inc. must be returned within 30 days of purchase for a full refund. Coway USA, Inc. will pay for return freight only if the return is a result of our error (incorrect product shipped, product defect, etc.).

Easy Monthly Payments

*Subject to credit approval. Rates from 0-30% APR based on creditworthiness. Offer is subject to change at any time. Previous purchases are ineligible for offer. Qualified customers may choose a 3-, 6-, or 12-month term on purchases. Affirm is only applicable for purchase of an Airmega unit. Credit check may be required. Affirm loans are made by Cross River Bank, a New Jersey-chartered bank, Member FDIC.

Customer Service Helpline

If you have questions please call: 1-800-285-0982
Our Customer Support Center is available from 7 AM ~8 PM CST Monday to Friday.

Coway USA, Inc. Returns Policy

If you wish to return any product purchased from Coway USA, Inc., please contact our toll-free Customer Support Center at 1-800-285-0982 prior to returning your merchandise.

To receive a full refund for an item purchased from Coway USA, Inc., please follow these three steps:

  1. Call the Customer Support Center to initiate your return and to identify the correct return shipping address and method.
  2. Package the item(s) to be returned in the original Airmega packaging.
  3. Send your returned item(s) shipping prepaid to Coway USA, Inc. within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Coway USA, Inc. will receive a full refund and Coway USA, Inc. will pay for the return freight only if the return is a result of our error.