Home health takes time. We're taking extra steps to keep our teams safe—some shipments may be delayed.


Have you read your consumer confidence report?

For most Americans, the words Consumer Confidence Report likely conjure questions about how people view the economy. But a quick Google search for Consumer Confidence Report (CCR) shows the top results pertain to the public drinking water supply. As described by the Environmental Protection Agency (EPA), the CCR is also known as the annual drinking water quality report.


In August of 1998, the EPA initiated the Consumer Confidence Report Rule. It states that officials must supply an annual report regarding “source water, detected contaminates, compliance, and educational information” to consumers. The rule applies to the vast majority of Americans, as it includes community water systems (CWSs) of all sizes. (Although private wells are exempt.)


In areas with dense, non-English speaking populations, people must be given access to the yearly report in their native language. Additionally, officials in CWSs with over 100,000 residents are required to post the report online. For example, here’s the 2017 Consumer Confidence Report for New York City. (Every year, officials have to make a new report available by July 1st.) Consumers in rural areas can track down their CCR through the EPA’s database of local water officials.

Report Goals

The goal of the report is to help people understand the quality of the water coming into their homes. The CCR provides a standard list of potential contaminants and reports on the quantities found in the water source. It also details how the water rates stack up in relationship to the maximum contaminant level allowed for each substance.


Perhaps this report sounds too scientific? Fear not. The publication is intended to create transparency around our public water supply. Officials usually put the hard data into context through explaining the findings. And remember: knowledge is power. Everyone has the right to know what is in his or her water. If something doesn’t make sense to you in your CCR, call your local water officials. They are required to include their contact information in the report.

Thankfully the United States has one of the safest water supplies in the world. Yet, even with these high safety standards, sometimes tap water can take on an unpleasant odor from the water treatment process. By removing these odors, the Coway Aquamega 100 makes every glass of water taste that much better. It also reduces 99.9% of harmful contaminants like lead and mercury, providing peace of mind.