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Website Privacy Policy

This Privacy Policy governs all websites and mobile applications owned or operated by Coway USA Inc. and its affiliated companies (“Company” or “we” or “us”) and any other services, applications, interactive features, social media, and resources offered by us through Internet websites, mobile devices or other devices or platforms (all of which are collectively referred to as the “Services”).  Your privacy is important to us, and we have prepared this Privacy Policy to explain how we collect, use, and protect Personal Information and Non-Personal Information (each, as defined below) when you use the Services and your choices for managing your information preferences. By using the Services, you agree to be bound by this Privacy Policy and the Terms of Use.

Information You Choose to Submit

We collect information that personally identifies you, such as your name, telephone number, billing and shipping address, credit card number, and other payment information, email address and other data that can be reasonably linked to such information (“Personal Information”) only if you choose to share such information with us. For example, you will be required to provide us with certain Personal Information to register with the Services and purchase products. The decision to provide this information is optional; however, if you decide not to register or provide such information, you may not be able to use some or all of the features of the Services, including, without limitation, making purchases. You may review, correct, update, or change your Personal Information, or remove your Personal Information from our direct marketing efforts, at any time by visiting your profile or account page in the Services, or by contacting us at: 4221 Wilshire Blvd., Suite 210, Los Angeles, CA 90010, Telephone 1-800-285-0982, Fax 1-323-556-8468, info@cowaymega.com.

Other than as set forth in this Privacy Policy, except for aggregate information that we may share with third parties in a manner that does not link such information to any individual, we will not share your Personal Information with third parties for their direct marketing purposes, unless you have given us permission to do so.  If, after providing consent, you want to opt out of having your Personal Information disclosed to third parties for their direct marketing purposes, please let us know by sending us an e-mail at info@cowaymega.com or by writing to us at Coway USA Inc., 4221 Wilshire Blvd., #210, Los Angeles, CA 90010 Attn: Customer Service – Privacy.  Please be sure to include your full name, your name, the e-mail address you used to sign up with for the Services and your mailing address and specifically state that you do not want your personal information shared with third parties for their direct marketing purposes.

Information We Automatically Collect

We automatically collect information that does not reflect or reference an individually identifiable user (“Non-Personal Information”) to help us understand how our users use the Services. Like most websites, we automatically collect and use the data contained in log files. The information in the log files may include the IP address of the computer or server that you are using to access the Services, the IP address and/or the URL from the website you visited just before you visited our Site, the URL of the page you visit upon leaving the Services, if any, and the type of browser and operating system and device you are using. This anonymous usage information may be associated with your username and profile, but we will not disclose the associated information to third parties.

Cookies and Web Beacons

We may use cookies (a small file containing a string of characters that uniquely identifies your web browser) and web beacons (an electronic file placed within a website that monitors usage). We may use cookies and web beacons to improve the quality of the Services. Most web browsers are initially set up to accept cookies, but you can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, certain features of the Services may not work if you delete or disable cookies. Certain of our Service Providers (defined below) may use cookies and web beacons in connection with the services they perform on our behalf, including, without limitation, targeted ad serving.

We may work with third-party advertising companies, which may use information about your visit to the Services in order to provide advertisements about goods and services that may be of interest to you on the Services and/or on third-party websites. From the Services, these companies may place or recognize a unique cookie on your computer or use other technologies such as web beacons or pixel tags. Our Privacy Policy does not cover any use of information that a third-party advertisement serving company may collect from you. For more information about ad cookies and companies that provide users the ability to “opt-out” of the collection of information from such cookies, please click here.

Do Not Track

Our Websites will not respond to web browser “do not track” signals that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time. Our mobile application will not respond to such signals.

How We Use Your Information

We may use Personal Information and Non-Personal Information for internal purposes, such as to process and fulfill your orders, to communicate with you regarding your orders and deliveries, to notify you of new products or services, to send service notifications, to customize the advertising and content you see, to improve the Services, to conduct research, to solicit your feedback and input about the Services, and to provide more relevant products, services, and advertisements and relevant information useful for customers on or through the Services. Such information may be combined with data collected from other sources so that we may further improve the relevance of products, services, and advertisements offered on or through the Services.

How We Share Your Information

Other than as set forth in this Privacy Policy, except for aggregate information that we may share with third parties in a manner that does not link such information to any individual, we will not share your Personal Information with third parties, unless you have given us permission to do so.

Single-Sign-On Services.  We offer a single-sign-on service with certain third-party applications and services with whom we have a trusted relationship.  The single-sign-on allows you to access and use the third-party applications using your Coway account information.  In order to enable the single-sign-on service, we share personal information with the third-party providers of these applications and services.  These third-party providers agree with us to use such personal information solely for the purpose of enabling the single-sign-on and agree not to use or disclose such personal information for any other purposes.  They also agree to implement and maintain security procedures and practices appropriate to the nature of the information involved in order to protect your information from unauthorized access, destruction, use, modification, or disclosure.

Service Providers.  From time to time, we may establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services on our behalf, such as production and fulfillment, payment processing, hosting and maintenance, data storage and management services, and marketing and promotions. We provide our Service Providers with the information reasonably necessary for them to perform these services, which information may include certain Personal Information such as your name and email address. Each Service Provider must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of the information involved in order to protect your information from unauthorized access, destruction, use, modification, or disclosure.

Aggregate Information.  We may use, and disclose to third parties, certain Non-Personal Information regarding the Services (e.g., the total number of persons purchasing particular items, the aggregate number of purchases from a particular geographic location, etc.). However, such information does not identify you individually.

Our Affiliates.  We may disclose your information with entities controlling, controlled by, or under common control with the Company.

Legal Disclosures.  In certain instances, we may disclose your information when we believe it is necessary to identify, contact, or bring legal action against persons or entities in order to protect us or our users, or when we believe that the law or legal process requires such disclosure. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Services for illegal reasons, such as an intellectual property rights violation, or to commit fraud.

Change in Control Transactions.  In addition, in the event that the Company is merged, sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer your information in connection with such transaction.

Links to Other Sites and Third-Party Applications

The Service may contain links to websites operated and maintained by third parties over which we have no control.  Also, as described in the Terms of Use, you may be able to use your account and password information to log-in to Third-Party Applications (although we do not share your account or password information with the providers of such websites and applications).  Privacy policies on such linked websites or Third-Party Applications may be different from our Privacy Policy.  You access such linked websites and Third-Party Applications at your own risk.  We encourage you to review the privacy policy of any such linked website or Third-Party Application that you visit or use to understand their collection, storage, and use of your information.

Security

Information that we collect is stored on servers using standard security procedures and practices appropriate to the nature of the information in an effort to protect information from unauthorized access, destruction, use, modification, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Services, we cannot and do not guarantee or warrant the security of any information you transmit on or through the Services, and you do so at your own risk.

Location

Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country, including in the United States and Korea. If you are located outside the United States, please be advised that the laws in the United States may not be as protective of your privacy as those in your location. By using the Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.

Children’s Privacy Statement

We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.

Privacy Policy Changes and Questions

Company may, in its sole and absolute discretion, change this Privacy Policy from time to time. We will post a copy of the Privacy Policy as changed on our websites and in our applications. Your continued use of the Services constitutes your agreement to abide by the Privacy Policy as changed. If you object to any such changes, your sole recourse shall be to cease using the Services. If you have questions or would like additional information about our privacy practices, you may contact our Privacy Officer by contacting 4221 Wilshire Blvd., #210, Los Angeles, CA 90010, Telephone 1-800-285-0982, Email info@cowaymega.com.

TOLL FREE CUSTOMER SERVICE CENTER

1-800-285-0982

(US AND CANADA ONLY)

EMAIL

INFO@COWAYMEGA.COM